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“This is Service Design Thinking” Marc Stickdorn, Jakob Schneider.

Published on March 21, 2013 By admin

I recommend this book for anyone interested in design thinking and its applications.   There are several useful models and definitions.   The more models the less clarity.  I  found myself trying to distinquish between models and circumstances.   You can pick and choose among the definition of service design thinking in the book.   [...]