Creativity And Innovation

“This is Service Design Thinking” Marc Stickdorn, Jakob Schneider.

Posted by on March 21, 2013 at 8:19 am

I recommend this book for anyone interested in design thinking and its applications.   There are several useful models and definitions.   The more models the less clarity.  I  found myself trying to distinquish between models and circumstances.   You can pick and choose among the definition of service design thinking in the book.   [...]

2013 – Seeing What is Next

Posted by on December 17, 2012 at 12:43 pm

Introduction Seeing differently means questioning how we are doing things, whether we are working on new solutions to old problems, or creating new ways of doing things that have never been done or even thought about before. 1.  Disruption is the New Normal.  Management performance should not be measured by how much disruption it can [...]

“New Technology and the Art of Storytelling”

Posted by on October 29, 2012 at 2:40 pm

This is one of the most basic and most human subjects we’ve ever dealt with. We say that because of the critical roles that both technology and storytelling have played in the march of human progress. And because of the way those two subjects – technology and storytelling – have combined and interacted throughout the [...]

The New Reality

Posted by on October 2, 2012 at 10:23 am

Confidential To: The CEO From: The Former CEO, now Chairman of the Finance Committee Date: October 2012 Re: The New Reality Thanks for the extremely gracious reception you gave my last memo. I’m glad you found it useful. Thanks also for asking me to write another memo. I’m flattered. Doubly so because I really intended [...]

Creativity in the 5th Dimension.

Posted by on June 21, 2012 at 3:17 pm

A new kind of discovery has emerged in which sources of creativity have been founded as much upon marginalized sites and contexts as upon creative hubs. Now, the most important thing to work on is creative discovery, which is not only about creativity, it’s the whole understanding of discovery.

Leaders Need Followers

Posted by on May 8, 2012 at 9:13 am

Executive Memorandum CONFIDENTIAL To: The New CEO From: The Previous CEO (now Chairman of the Finance Committee) Date: March 2012 Re: Leaders Need Followers I am absolutely delighted you have decided to take the challenge of the company’s future directly to the board.  There is no doubt in my mind that you need their active [...]

The Risk of Not Being a Risk Taker

Posted by on April 19, 2012 at 11:39 am

  Executive Memorandum CONFIDENTIAL To: The New CEO From: The Previous CEO (now Chairman of the Finance Committee) Date: February 2012 Re: The Risk of Not Being a Risk Taker Thank you for your prompt response to my last memo.  Thanks also for asking me to write another memo.  I am flattered. We are a [...]

Things To Think About When Thinking About Solving Problems

Posted by on February 10, 2012 at 4:43 pm

A lot of people keep solving the same problem over and over again in the same way instead of solving the ones they haven’t tackled yet and instead of finding new ways to tackle the old problems. They do this because that’s what they know how to do. This is far more common than is [...]

The DPI Instruction Manual Update: Ford Gets It

Posted by on January 7, 2012 at 9:29 am

Let’s get radical. The product philosophy of this age most reverently adopted will be radical. Faced with the painful trade-off between incremental and radical, most organizations would choose incremental products/services. That brings us to Ford. Ford, a once staid American car company, is building “radical products.” Ford plans a radical redesign of Fusion – its [...]

The DPI Instruction Manual Update: With A Little Help From My Friends

Posted by on January 4, 2012 at 5:56 pm

Companies are starting to include lists of what your friends like. The premise is that if you can see what your friends are reading and listening to, it would impact your decision. What is being built is a “friends-centric reading experience” says Vijay Ravindran, Chief Digital Officer at the Washington Post. We have always asked [...]